Sportzaak.com cares a lot about your privacy. We therefore only process data that we need for (improvement of) our services and carefully handle the information we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services of Sportzaak.com. The effective date for the validity of these terms and conditions is 15/05/2021, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions this data may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us. If you have any questions about our privacy policy please contact our privacy contact, you will find the contact details at the end of our privacy policy.

Below you can read how we process your data, where we store it, what security techniques we use and for whom the data is transparent.

Webhosting

• Siteground

We purchase web hosting and email services from Siteground. Siteground does not process personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. These are not personal data. Siteground has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Siteground is required under the confidentiality agreement.

Email and mailing lists

• Google

We use Google’s services for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Google does not have access to our inbox and we treat all our email traffic confidentially.

Payment processors

• Stripe

To handle a (part of) the payments in our online store, we use Stripe’s platform. Stripe processes your name, address and place of residence and your payment details such as your bank account or credit card number. Stripe has taken appropriate technical and organizational measures to protect your personal data. Stripe reserves the right to use your data to further improve the service and to share (anonymized) data with third parties in the context of this. All of the above-mentioned safeguards relating to the protection of your personal data also apply to the parts of Stripe’s services for which they engage third parties. Stripe will not retain your data for longer than is permitted under the statutory deadlines.

Reviews

• WebshopKeur

We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur then you are required to provide a name and email address. WebwinkelKeur shares this data with us so that we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to explain your review. In the event that we invite you to leave a review, we will share your name and email address with WebwinkelKeur. They only use this data for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the purpose of providing the services, for this we have given WebwinkelKeur permission. All of the above-mentioned safeguards regarding the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.

Shipping and logistics

• PostNL and DHL

If you place an order with us it is our job to have your parcel delivered to you. We use the services of PostNL and DHL to carry out the deliveries. For this it is necessary that we share your name, address and place of residence with PostNL and DHL. PostNL and DHL only use this data for the purpose of performing the agreement. In the event that PostNL and DHL engage subcontractors, PostNL and DHL will also make your data available to these parties.

• Oosterberg

If you place an order with us it is our job to have your parcel delivered to you. We use the logistics services of Koninklijke Oosterberg B.V. to carry out the deliveries. For this it is necessary that we share your name, email, address and order with Oosterberg. Oosterberg only uses this data for the purpose of executing the agreement.

External sales channels

• Bol.com

We sell (part of) our items via the Bol.com platform. If you place an order via this platform, Bol.com will share your order and personal data with us. We use this information to handle your order. We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data from loss and unauthorized use.

• Marktplaats.nl

We sell (part of) our items via the Marktplaats.nl platform. If you place an order via this platform, Marktplaats.nl will share your order and personal data with us. We use this information to handle your order. We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data from loss and unauthorized use.

General purpose of the processing
We use your data exclusively for the purpose of our services. That is, the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to – other than at your request to contact you at a later time, we ask for your explicit permission to do so. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all kept confidential on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data
Data that is automatically collected by our website is processed for the purpose of further improving our services. This data (for example, your IP address, web browser and operating system) is not personal data.

Cooperation in tax and criminal investigations
In any case, Sportzaak.com may be required by a legal obligation to share your data in connection with tax or criminal investigations by the government. In such a case, we are forced to share your data, but we will oppose it within the possibilities that the law offers us.

Retention periods
We keep your data as long as you are a client of ours. This means that we will keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also take this as a forget request. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs. However, employees no longer have access to your client profile and documents that we have produced in response to your assignment.

Under the applicable Dutch and European legislation, you as the data subject have certain rights with regard to the personal data processed by or on our behalf. We explain below what these rights are and how you can invoke these rights.

In principle, to prevent misuse, we only send copies and copies of your data to your e-mail address already known to us. In the event that you wish to receive the details on another e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of handled requests, in the case of a forgotten request we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems.

You have the right to lodge a complaint with the Dutch Data Protection Authority at any time if you suspect that we
use your personal data in the wrong way.

Insee right
You always have the right to view the data that we (have) processed and that relates to your person or can be traced for that purpose. You can make a request to that effect to our privacy contact. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data at the e-mail address known to us with an overview of the processors who have this data under them, indicating the category under which we have stored this data.

Right of rectification
You always have the right to have the data that we (have) processed and that relates to your person or can be traced back to that purpose, adjusted. You can make a request to that effect to our privacy contact. You will then receive a response to your request within 30 days. If your request is granted we will send you a confirmation that the details have been modified at the email address known to us.

Right to restriction of processing
You always have the right to restrict the data we (have) processed that relates to your person or is traceable for that purpose. You can make a request to that effect to our privacy contact. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address known to us that the data until you lift the restriction will no longer be processed.

Right to portability
You always have the right to have the data that we (have) processed and that relates to your person or are traceable for that purpose, carried out by another party. You can make a request to that effect to our privacy contact. You will then receive a response to your request within 30 days. If your request is granted we will send you copies or copies of any data about you that we have processed or processed on our behalf by other processors or third parties at the email address known to us. In all likelihood, in such a case, we can no longer continue the service, because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights
You have the right, where appropriate, to object to the processing of your personal data by or on behalf of Sportzaak.com. If you object, we will immediately cease data processing pending the handling of your objection. If your objection is founded, we will make copies and/or copies of data that we (have) processed available to you and then permanently cease processing.
You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our privacy contact.

Google Analytics
Cookies are placed through our website by the American company Google, as part of the ‘Analytics’ service. We use this service to keep track of and get reports on how visitors use the website. This processor may be obliged to provide access to this data under applicable laws and regulations. We collect information about your surfing behavior and share this data with Google. Google can interpret this information in conjunction with other datasets and thus track your movements on the Internet. Google uses this information to offer, among other things, targeted ads (Adwords) and other Google services and products.

Third-party cookies
In the event that third-party software solutions use cookies, this is stated in this privacy statement.

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way we already process collected data relating to you, we will notify you by email.