- Not satisfied? Always contact us first – there is a good chance that we can quickly offer a good solution.
- You can return your order within 30 days of receipt.
- Send an e-mail to info@krakengym.com, to let us know what you want to return and why.
- You will receive a reply from us with instructions on how to return your item(s).
- The product must be returned to us in (as far as possible) original condition. Of course you can feel and view the product at home, as is normally possible in a physical store, but then pack it in the way you received it, in the original packaging.
- For any impairment that arises because you have used the item in a different way than you would in a store, we may charge a fee.
Example: Using a weight vest during a workout or tearing open the original packaging and throwing it away would not be possible in a store. - Report your return within 30 days of receiving your order and ship it according to within 14 days.