Help
Our happiness team is always here to assist.
My order
Discover top-quality sports and fitness equipment. Track your order effortlessly with the tracking code provided by carriers such as PostNL, delivered via email the night after your order is processed. Experience the KRAKEN difference with our swift and reliable order fulfillment.
Delivery
Fast and reliable, KRAKEN guarantees same-business-day shipment for orders placed on working days, with next-day delivery within the Netherlands, and 1-3 days in Belgium, Germany, and other European countries. Count on us for speedy and secure delivery of your sports gear.
Return
Shop with confidence with KRAKEN’s 30-day return policy. Enjoy the freedom to see and feel your products as if you were in a physical store. Please note, returns are only accepted if items retain their original packaging and have not been used or damaged.
SERVICES
KRAKEN focuses on what we do best – providing exceptional sports equipment without the distraction of additional services. This enables us to concentrate on quality and customer satisfaction.
PAYMENT
KRAKEN offers versatile payment options including Klarna for pay-later convenience, iDeal, Bancontact, Visa, and Mastercard. Enjoy the flexibility of owning your gear now and paying later, while benefiting from our secure payment processing.
MY ACCOUNT
Manage your KRAKEN experience efficiently through your personal dashboard. View order history, update account settings, and more. Enjoy streamlined access to all your transactions and account management tools right at your fingertips.
Or Get In Touch
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Opening Hours
9:00 AM - 17:00 PM
MON-FRI
Visit Us
Bastiaansplein 77
2611 DC Delft
The Netherlands